The article ignited a firestorm of discussion on social media and in our inboxes at ProPublica. Many Facebook users supplied examples of hate speech that had slipped through the censors’ filters, or speech that they felt was inappropriately designated as hateful. To our surprise, Facebook’s decisions on these posts sometimes contradicted its internal guidelines.
This raised a new set of questions for us: Are Facebook censors following the site’s rules consistently? And, even more importantly, despite all its efforts, is Facebook succeeding in ridding its site of hate speech?
Only Facebook users can help us answer these questions.
So we’re hoping you can join us in investigating Facebook’s handling of hate speech. If you’ve got a story – say, you reported a post you considered to be hateful, or had one of your own flagged – we’d like to hear about it, regardless of the outcome. Screenshots, links, and exact wording are especially helpful, but please share whatever you have in the following survey or through our Facebook messenger bot.
We may publish the information that you share with us, but we will redact any individual identifying information unless we contact you and get your permission. The more people who contribute their experiences, the more accurate a picture we’ll be able to get.